Shipping and delivery options

Trade Professionals

When applying for delivery on behalf of your clients, please ensure that your clients delivery address is correct.

PLEASE NOTE: Home addresses can be problematic as clients may not be at home when delivery occurs.

If it is a home address and they are not home, the courier will leave a calling card at the client’s premises to organise a pick-up from the courier depot or a redelivery request.

Individual Clients

Home addresses can be problematic as you may not be at home when delivery occurs. A business address for parcel delivery is a better option.

If it is a home address and you are not home, the courier will leave a calling card at your premises to organise a pick-up from the courier depot or a redelivery request.

An online form requesting to organise redelivery from the courier or pick-up from the depot can be time-consuming. A business address is a better option.

Help with Uploading files.

If you have trouble using our uploader, please use our safe alternative method [File Transfer Protocol] (FTP) OR

If you would prefer to skip using our website and directly upload your image/images, use our safe alternative method [File Transfer Protocol] (FTP).

Please let us know your order details, i.e. acrylic prints, canvas prints, acrylic block, photographic or canvas print, the size required and your delivery details with a telephone number. We’ll send through an invoice.

Checkout Process

1. Carefully add your details to your order at the checkout. If they’re not correct, check your cart
2. You can add a different shipping address and also create an account with us at the checkout.
3. Please make sure that your delivery address is correct.
4. Add notes for our manufacturing team or delivery service.
5. Check your payment method.
6. Remember to read and tick the checkbox “I agree to the terms and conditions” before checkout.